NEWS
Belgian software company wins major US contracts
water management , and will also include a brand-new customer portal .
The contract spans 10 years and follows successful implementations in cities such as New York City , Boston , Baltimore , Tallahassee , Florida and Lansing , Michigan . This marks the second-largest contract for Itineris in North America .
Itineris has also recently signed contracts with Gwinnett County Water , serving 270,000 water customers in Georgia and Arizona Water Utilities .
Itineris , a global leader in innovative SaaS solutions for utilities , has secured three new contracts in the US .
Dallas Water Utilities ( DWU ), located in Texas , aims to modernise its business processes and enhance services for the 2.6 million residents of Dallas and 27 surrounding cities with Itineris ’ software . DWU delivers more than 150 billion gallons of water annually through an extensive network of more than 5,000 miles of pipelines .
Following an intensive evaluation process , DWU selected Itineris – headquartered in Ghent , Belgium , and supported by its US division in Atlanta , Georgia – and its cloud-based software solution , UMAX . UMAX will replace outdated systems for metre readings , billing and
“ Our software solution , UMAX , has become the reference solution in the US utility market , and we are extremely proud of that ,” said Edgard Vermeersch , CEO of Itineris . “ Welcoming three new customers in the US – including the renowned utility company Dallas Water Utilities – demonstrates that our innovative technology , customer-centric approach , and proven track record are resonating throughout the market .”
Infobip and Telekom Business Europe partner to help businesses connect with customers
Global communications platform Infobip and a leading enabler of B2B digitalisation , Telekom Business Europe , have partnered to enhance the telco ’ s communication platform solutions . This new co-operation helps businesses across Europe establish an omnichannel presence and connect with customers on their preferred channels .
Nearly all enterprises are using AI-enabled communications platforms to improve their digital competitiveness , and consumers want to reach brands on their favourite channels . Therefore , businesses and brands globally must be able to reach their customers across a range of channels .
Telekom Business Europe ’ s cloud-based and AI-enabled communication platform , powered by Infobip , enables businesses of all sizes to improve their marketing , sales and support by unifying their communication . The centralised communication platform offers an intuitive interface and seamless access , enabling businesses to engage with customers from any location , at any time , through their preferred communication channels , including Rich Business Messaging and Network API use cases .
Telekom Business Europe will gradually launch the solution in different national markets across Europe .
Igor Marušić , CPaaS Lead at Telekom Business Europe , said : “ Our extensive partnership with global CPaaS leader Infobip will help European businesses boost their productivity and set a clear path to future growth . On top of voice and SMS , which remains the most important messaging channel and one that ’ s still growing , we ’ re now expanding our portfolio with new channels , including RCS , WhatsApp , Viber , Apple Messages and social media .”
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