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Riverbed Global AI & Digital Experience Survey explores attitudes toward AI , the implementation curve , challenges and practical AI strategies and approaches for success .

Despite optimism , the report reveals this reality – while 94 % of those surveyed say AI is a top C-Suite priority and 91 % agree it provides a competitive advantage , only 37 % are fully prepared to implement AI projects now , as organisations address challenges ranging from data quality to scalability that are impacting their ability to realise the full benefits of AI .

However , the next three years are anticipated to be a period of rapid expansion as enterprises seek practical AI approaches and solutions , and by 2027 , 86 % of leaders expect their organisation to be fully prepared to implement their AI strategy and projects .

During that same time period , AI is expected to mature and become a growth driver .

Whereas today , 54 % of leaders say the primary reason for using AI is to drive operational efficiencies over growth ( 46 %), those numbers flip in 2027 , with 58 % of organisations saying AI will primarily be a growth driver versus driving efficiencies ( 42 %). Trust in AI is also growing – leaders say they would rather use AI to automate a major IT upgrade ( 61 %), than sit in the back seat of a driverless car in the city ( 39 %).

The global survey polled 1,200 IT , business and public sector decision-makers across seven countries and seven industries , providing a comprehensive overview of how organisations are navigating the adoption and implementation of AI . The study explores : global sentiment around AI and generational attitudes ; the adoption curve ; AI benefits , gaps and strategies for success ; and AI ’ s role to IT operations and the digital experience .

“ AI is on the C-Suite agenda and a priority for IT leaders , as AI can deliver tremendous benefits for IT operations , and transform industries and how we work ,” said Jim Gargan , Chief Marketing Officer , Riverbed .

“ Despite the enthusiasm , our study uncovered several gaps organisations must overcome to realise the full potential of AI .

AI is on the C-Suite agenda and a priority for IT leaders , as AI can deliver tremendous benefits .

“ What leaders really want is to move from the AI hype to practical AI that works and delivers measurable results . At Riverbed , we ’ re helping customers with a practical approach to AI that provides an enterprisewide strategy to optimise digital experiences and improve IT operations .

“ Riverbed ’ s AI is safe , secure and accurate , and we ’ re addressing enterprises ’ most pressing challenges : providing AI automation that works at scale ; solving the data gap with comprehensive observability across all of IT using real data ; and with acceleration solutions that support AI efforts by moving data to anywhere , fast .”

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