COUNTRY FOCUS : TÜRKIYE
Halkbank is using Riverbed Network Observability to deliver near 100 % availability of digital services , while monitoring its business-critical Internet banking and mobile banking applications .
Türkiye ’ s Halkbank elimina bottlenecks using Riverbed N
Panorama of Istanbul
Halkbank is one of the largest banks in Türkiye and has 20 million customers , 6.8 million digital customers , 27,000 employees , 1,000 + branches and is supported by an IT team of 1,000 skilled staff .
Over the last 14 years , Halkbank has been using Riverbed SteelHead Application Acceleration solutions across 1,000 + branches for WAN Optimisation , and Riverbed Network observability for network and application performance . Riverbed ’ s solutions have helped to ensure Halkbank ’ s businesscritical applications are always available for its business users .
“ Riverbed Acceleration has been used to enhance the performance of the internal banking applications that are utilised by its own employees ,” said Mena Migally , Regional Vice President – Emerging EMEA , Riverbed .
Network challenges
However , due to the fast-growing base of digital customers , the requirement for the bank was to find an integrated solution that would ensure sufficient network performance . A network observability solution provides both performance and security monitoring across all types of network environments – physical , virtual and hybrid .
“ We needed to increase the capacity of our network observability tools to ensure we could identify network issues before they risked disrupting services for customers and impacting our reputation ,” said
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