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74 % OF EXECUTIVES BELIEVE BENEFITS OF GENERATIVE AI WILL OUTWEIGH ASSOCIATED CONCERNS
The Capgemini Research Institute surveyed 1,000 organisations interested in exploring Generative AI across 13 countries throughout Europe , the US and Asia-Pacific : UK , US , Australia , Canada , France , Germany , Italy , Japan , Netherlands , Norway , Singapore , Spain and Sweden . The report aims to highlight the benefits of the technology and its future development .
A large number ( 70 %) of executives believe that Generative AI will enable organisations to widen the scope of the roles of knowledge workers . Nearly all executives ( 96 %) recognise that Generative AI is a key topic in the boardroom , with the majority confirming that their leadership are strong advocates . This is according to Capgemini Research Institute ’ s latest report , Harnessing the value of generative AI : Top use cases across industries , which examines the transformative force of Generative AI for innovation across enterprises .
Organisations see Generative AI as an opportunity to drive revenues
Despite apparent risks , such as copyright infringement or cybersecurity , 74 % of executives believe that the benefits posed by Generative AI outweigh the associated concerns . While 21 % anticipate a disruption in their industries ,
Executives in the high-tech industry are the ones most convinced ( 84 %) that the overall impact of Generative AI will be positive .
40 % of organisations across industries have already established teams and budget for the technology , with a further 49 % contemplating doing so within 12 months .
The research also found :
• Organisations believe that the most relevant Generative AI-based platforms or tools for their industries are chatbots for automating customer service and improving knowledge
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