River Island , one of the UK ’ s leading high street fashion retailers , integrated Scandit Smart Data Capture into its employee-facing app on Samsung Galaxy XCover Pro rugged smartphones as part of the organisation ’ s innovative approach to Digital Transformation across its stores . Replacing single-use hardware-based scanning devices with Scandit , Samsung and Microsoft Teams , River Island was able to unlock new opportunities to uplift the customer experience , modernise workflows and connect store associates while significantly reducing total cost of ownership ( TCO ). Paul Cooper , Head of Technology at River Island , tells us more .
Smart data capture unlocks uplifted employee and customer experience
Paul Cooper , Head of Technology at River Island
58 INTELLIGENTCIO EUROPE www . intelligentcio . com