CASE STUDY
OUR INVESTMENT IN DIGITAL SELF-SERVICE HAS MADE IT EASIER FOR PEOPLE TO FIND A SOLUTION FOR THEIR SPECIFIC SET OF CIRCUMSTANCES WHEN THE RULES HAVE CHANGED .
maintaining performance and delivering a great experience for our guests and owners .”
The system ’ s operating effectiveness was given one of its toughest tests on February 21 last year when web traffic increased 400 % in the minutes after UK Prime Minister , Boris Johnson , announced his route out of lockdown . Traffic peaked at one booking and nearly 100 searches every second , with the number of CPUs powering the company ’ s guest and owner portals , going from less than 100 to more than 1,200 in less than six hours . to migrate all its remaining applications hosted in non-cloud data centres into the AWS cloud . This will deliver unparalleled flexibility , near limitless scalability and performance and enable the company to continue its growth journey , both organically and through M & A activity .
We spoke to James Baird , Technical Operations Director at Awaze , to glean further insight into the project and the business benefits experienced since using the Rackspace solution .
Simon Bennett , CTO , EMEA at Rackspace Technology , said : “ Awaze has been a valued customer for over 12 years and we ’ re proud to have been part of its digital evolution . With auto-scaling and flexibility being key components of public cloud environments , Awaze can benefit from increased innovation and agility in support of its own business objectives .”
Awaze is currently using Rackspace Technology ’ s flexible and innovative elastic engineering service
Can you tell us about your role at the company and what this looks like day to day ?
I ’ m the Technical Operations Director for Awaze Vacation Rentals and am responsible for much of our enterprise technology . This includes cloud operations , commercial applications , security operations , networks , contact centre technology , infrastructure engineering and circa 2,000 end-users . A typical day
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