Intelligent CIO Europe Issue 51 | Page 59

CASE STUDY

One of Europe ’ s leading managed vacation rentals groups , Awaze , says its support from Rackspace Technology , the end-to-end multicloud technology services company , is already paying dividends as it celebrates a record year and looks forward to further growth . across every point of the customer and owner journey ,” said James Baird , Technical Operations Director at Awaze . “ This means it seamlessly expands and contracts in line with volatile patterns of demand , maintaining robustly consistent response times and performance while also being highly commercially optimised .”

The self-catering giant , which offers 90,000 accommodation choices in 36 countries to more than 6 million holidaymakers a year , has seen unprecedented surges in demand over the last 12 months thanks to the rising popularity of domestic breaks in the wake of the global pandemic .
Awaze has only been able to meet the huge volumes of traffic to its Hoseasons and cottages . com websites due to its transition to Amazon Web Services ( AWS ) cloud from an on-premises environment . “ Our partnership with Rackspace Technology has allowed us to optimise our cloud footprint and make it elastic at every layer and
Tightly aligning compute resources to demand as part of the multi-million-pound investment has led to a 30 % reduction in web session costs .
“ Prior to this investment , we had to maintain compute resources at peak levels most of the time ,” said Baird . “ We already had multi-dimensional cycles influencing patterns of demand , including time of day and time of year , but the pandemic completely disrupted these resulting in huge spikes and troughs . Auto-scaling means we no longer have to waste resource to cope with market volatility and can service demand in the most efficient , cost-effective way possible while

IT DOESN ’ T MATTER IF THEY OWN ONE PROPERTY OR 1,000 – WE ALWAYS AIM TO DELIVER THE BEST OWNER EXPERIENCE

THROUGH TECHNOLOGY .

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