Intelligent CIO Europe Issue 34 | Page 61

CASE STUDY
When making the switch with our wireless , IoT integrations , security , innovation , cloud management and performance were all key considerations .
Aruba met all of these criteria while being a fraction of the cost of other manufacturers .
Can you explain in more detail how Aruba Edge Services Platform ( ESP ) will enable a superior guest experience ?
This infrastructure allows us to easily layer on services and add various applications that will deliver the world-class customer experience that our guests and associates are seeking .
Aruba ESP delivers an all-in-one platform that will optimise and secure our networks and help us plan accordingly for our future infrastructure needs .
How do you think the solution has improved the guest experience on a long-term scale and how is it unique ?
We have to consider not only our requirements today at its full usage , but also where the demand of service will be in future years . Seamless technology is success within itself as we want to address all of the current and future needs of our guests and associates .
How scalable was the solution and how has it enabled you to futureproof operations ?
We have to be serious about scalability as wireless is no longer just a valuable feature – it ’ s a must-have and it ’ s got to work – and our guests and associates expect a seamless experience . With technology changing rapidly , we needed to choose a solution that would grow with us and be flexible in order to support the future needs of our hotels . •

WITH TECHNOLOGY CHANGING RAPIDLY , WE NEEDED TO CHOOSE A SOLUTION THAT WOULD GROW WITH US AND BE FLEXIBLE IN ORDER TO SUPPORT THE

FUTURE NEEDS OF OUR HOTELS . www . intelligentcio . com INTELLIGENTCIO

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