INTELLIGENT BRANDS // Mobile Technology
Technology buyers want
to accelerate mobile
workforce opportunities
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T
echnology buyers are in favour of
spreading the cost of equipping
their mobile workforces with
notebooks, tablets and handheld devices,
research reveals.
their mobile workforces’ devices every two to
three years.
A large number (78%) of UK technology
buyers said they would be interested in
a subscription-based solution to equip
mobile workforces. Buyers said an ‘as-a-Service’ approach for
mobile hardware, as opposed to paying
out in advance with a large, one-off capital
expenditure, would help them to purchase
up to date technology more quickly (54%),
manage costs better (49%) and free up
budget to purchase more accessories (34%).
Currently, buyers say their top considerations
when purchasing mobile devices for
their workforce are cost (72%) and life
expectancy of the product (54%). Yet the
majority of buyers still expect to replace The new approach of payments for hardware
spread over three years at 0% interest,
with helpdesk support and secure, end of
life disposal was also attractive to buyers
for reasons beyond cash flow. Just over half
72
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(53%) said it would help them to maintain
and dispose of devices more effectively and
33% agreed it would be a more secure way
of disposing of mobile technology.
The service elements buyers most wanted
included in the subscription model were:
a three-year warranty (65%); a payment
plan with 0% interest (46%); and delivery
of devices straight to the workplace (46%).
Optional extras they were keen to see
offered included: insurance (45%); extended
standard warranty (43%); accidental
damage warranty (43%); accessories
(39%); specialist software applications
(34%); and a trade-in programme (34%). n
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