FEATURE: AGENTIC AI
AN AI AGENT THAT THINKS AND ACTS AUTONOMOUSLY CARRIES THE RISK OF PERFORMING UNINTENDED, POTENTIALLY HARMFUL ACTIONS WITHOUT THE USER REALISING IT.
Regulatory frameworks need to evolve to keep pace with AI capabilities, enforcing clear guidelines for safe, fair, and ethical AI use.
How can we design user interfaces and experiences that promote mindful, rather than blind, authorisation of critical actions?
Designing for mindful authorisation means creating interfaces that clearly communicate the implications of an agent’ s actions and require deliberate user input. Instead of passive approval requests, interfaces should contextualise decisions – explaining what will happen and why user confirmation is needed. Step-by-step workflows, visual warnings for highrisk actions and easy ways to review or revoke permissions can help prevent consent fatigue. Still, this becomes more challenging as digital assistants move away from text-based interfaces toward voice
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