CASE STUDY
Case
STUDY
The Royal Institution of Chartered Surveyors( RICS) is embracing the future by launching a new Transformation Academy with digital skills pioneer Multiverse. We spoke with RICS’ s Robyn Mckenna and Multiverse’ s Gary Eimerman to explore how this initiative will empower a new generation of professionals and secure RICS’ s role as a trusted voice in a data-driven world.
Leveraging a legacy: RICS embarks on a digital Brave New World
Robyn McKenna, Chief Product Development
Officer at RICS
The Royal Institution of Chartered Surveyors is stepping into the future and they’ re bringing the built and natural environment with them. Partnering with digital skills pioneer Multiverse, RICS is tackling the digital skills gap headon, launching a new Transformation Academy to embed AI and data expertise across the organisation. In an industry with decades of tradition, this bold move marks a major shift towards a data-driven future.
Robyn Mckenna, RICS’ s CPDO, says:
What specific gaps did RICS identify in its existing workforce skills that necessitated this partnership with Multiverse?
RICS’ s Chief Product Development Officer, Robyn Mckenna and Multiverse’ s Chief Learning Officer, Gary Eimerman, tell us more about the motivations behind this landmark partnership and how a new generation of surveyors are learning to use technology to enhance productivity, improve services for members and secure their role as a trusted voice in a rapidly changing world.
At RICS, we recognised a growing need to embed deeper data literacy, digital confidence and applied AI capabilities across our teams. As we evolved to become a more data-led organisation, it became clear that our existing capabilities, while strong in domain
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