Intelligent CIO Europe Issue 92 | Page 35

FEATURE: PROACTIVE SECURITY

Outsmarting outages – your new blueprint for digital resilience

As digital reliance soars and outages hit hard, Joe Byrne, Global Field CTO at LaunchDarkly, argues that proactive software delivery, not reactive firefighting, is now critical for brand reputation, team morale and avoiding costly downtime.

We’ re in an era where having access to IT services is a given across almost all sectors. However, this reliability is increasingly at risk. Recent global power outages in Spain and Portugal cut access to IT devices, halting the Madrid Open Tennis Tournament and stopping people getting home on the subway. Closer to home, sustained outages at major UK retailers have left customers unable to order goods online, fearful of sharing their data, and shelves empty.

This comes as digital dependency is at an all-time high. More consumers than ever are relying on banking, retail and social media apps to carry out daily activities, while most businesses are reliant on interconnected digital systems.
Outages aren’ t just a technical concern but are fast becoming a board issue – when they happen, the spotlight is on CIOs to take action. Yet, the old ways
Joe Byrne, Global Field CTO at LaunchDarkly
www. intelligentcio. com INTELLIGENTCIO EUROPE 35