On the lighter side of things, we ask the industry experts what makes them tick....

Looking back, one of my proudest and most memorable achievements was having the confidence to leave a secure role at a major organisation like IBM and take a leap of faith. Fifteen years ago, I joined a young, ambitious company that was determined to deliver customer service differently – and better. That decision, driven by belief in the company’ s potential, has led to my role today as Global CIO, supporting over 250 customers worldwide. I’ m incredibly proud of that journey and of having had the courage to make such a pivotal career move.

What style of management philosophy do you employ in your current position?

My management philosophy has always been rooted in trust and empowerment. I believe in building a strong, senior leadership team that is aligned with the company’ s strategic goals. Clear communication, collaboration and a shared sense of direction are key to delivering long-term success.

What first made you think of a career in technology?

I’ ve never seriously considered any other career path. From the age of 16, I’ ve been captivated by technology. I initially set out to become the best technical engineer I could be. Over time, that passion evolved into a desire to lead – taking accountability not just for delivery, but for developing high-performing teams and delivering outstanding service.

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