Intelligent CIO Europe Issue 90 | Page 54

Case

STUDY

Ian Featherstone, CDO, Custom Support Group, tells us how the company has transformed customs clearance from a paper-heavy burden into a streamlined digital process using AI-powered Intelligent Document Processing. By combining automation with expert oversight, the group is accelerating declarations, boosting efficiency and delivering new value for clients across Europe.

Customs Support Group carries industry from burden to business opportunity through AI innovation

Ian Featherstone, CDO, Custom Support Group
54 INTELLIGENTCIO EUROPE www. intelligentcio. com