CASE STUDY
TO BEST FULFIL OUR ROLE, WE MUST ALWAYS BE INFORMED OF THE STATUS AND PERFORMANCE OF ALL IT AND STADIUM TECHNOLOGY. therefore needed a system that could incorporate the IT network and infrastructure – as well as the entire stadium technology – to immediately identify and resolve issues.
Planning and design
Lippert had already worked with Paessler PRTG Network Monitor during a previous job, and was confident the tool would meet all the club’ s needs. Mainz05 uses systems from the manufacturer Kentix. Paessler and Kentix have been partners for many years, and Kentix sensors and systems can be easily integrated into PRTG. access to the stadium and the telephones used on the day of the game.
After a game, the systems required for the game are switched off and the stadium runs in‘ normal’ operation mode. To meet these specific requirements, the IT team set up two separate systems: the game operations system and the‘ normal’ IT. The traditional IT systems must also be available at all times, especially on the day of – and the days leading up to – a game. Without reliable and comprehensive monitoring, the IT team at Mainz05 would be putting the club’ s entire operations at risk.
Originally, the team used three different systems but the IT team at Mainz05 found it extremely difficult to integrate these systems with each other. The club
In addition, the club was impressed that Paessler – a company from Germany – was the creator of the tool. In 2020, a regional service provider helped the Mainz05 IT team implement PRTG. During the implementation, the goal was to make the football club’ s employees familiar with the tool, such that the use of the centralised monitoring system could be expanded in future.
Lippert explains:“ From the outset, our objective was to become proficient in PRTG so we could maintain and develop our monitoring environment autonomously. Our service provider trained our employees on the ins-and-outs of our solution during the implementation of the tool. In no time at all, we were able to develop our own dashboards and extensions for PRTG. This wouldn’ t have been possible without the outstanding usability of the monitoring tool.”
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