FEATURE: CYBERSKILLS
ONE IN FIVE U. K. EMPLOYEES HASN’ T RECEIVED TRAINING TO WORK WITH AI TECHNOLOGIES.
the workplace are shifting towards skills such as technological literacy, AI and Big Data.
Businesses must rethink their approach to training, and apprenticeships ensure employees, particularly those at entry and junior levels, are equipped with the necessary skills to not only secure a career in a world running on AI but to continue to grow in it.
From Admin to AI-dmin
As AI continues to take over administrative tasks, businesses must reconsider how they train their workforce, particularly at entry-level. AI-driven automation is already streamlining data entry, scheduling and customer relationship management( CRM).
Further data shows 70 % of computer-based roles could be massively altered or altogether eliminated as a result of AI and this shift will inevitably be reflected in hiring and talent acquisition priorities and processes going forward.
Despite many businesses now using AI to complete tasks often performed by entry-level roles, these roles are far from obsolete. Businesses need to train and upskill entry-level employees, educating them on how to use AI to enhance their job performance rather than seeing it as a threat to their roles.
While a rise in demand for technological proficiency is inevitable, now more than ever ensuring employees can bring soft skills such as high emotional intelligence to their roles is crucial.
A McKinsey report reveals that 13 % of businesses are already leveraging Generative AI in at least one business function, with this number expected to grow rapidly.
There is a clear need for businesses to integrate AI training and development and Gartner predicts that by 2026, 80 % of organisations will have deployed Generative AI application programme interfaces( APIs).
Integrating AI training into an employee’ s onboarding ensures they are equipped to engage with AI-powered business functions from day one and apprenticeships provide the ideal framework to do so.
This doesn’ t mean the development of soft skills should be neglected in apprenticeships.
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