TRENDING
and automation to boost productivity, enhance data analytics and improve customer experiences.
Hybrid cloud platforms are also gaining traction as organisations modernise their IT systems to achieve scalability, optimise costs and integrate AI securely and seamlessly into their environment. In fact, 38 % and 37 % of respondents selected‘ technology adoption’ and‘ technology awareness and selection’, respectively, as priorities. Legacy systems are also frequently cited as a contributing factor to modernisation.
Innovation within networking and connectivity is firmly in the spotlight. For the first time, respondents
Investment in the digital workspace is continuing at pace, with 33 % of respondents focused on streamlining the end-user experience and empowering employees with AI-powered tools like Microsoft Copilot.
Additionally, Softcat surveyed its customers about their strategic organisational goals. More than half( 54 %) of respondents are prioritising‘ cost control and budgeting’ amid increasing pressure to operate more cost-effectively and protect the bottom line. A further 44 % of respondents said their organisation is prioritising‘ technology sourcing and procurement’, with many looking to upgrade their existing technologies to in Softcat’ s annual survey named observability as a priority, with the expectation that this will climb the rankings over the next year. The rapid adoption of Software-as-a-Service( SaaS), cloud and hybrid working has scattered users, devices and applications across locations. This has made it increasingly challenging to monitor the full IT stack. By improving observability, organisations can view their IT environments as entire ecosystems of technologies and troubleshoot complex systems efficiently. boost operational efficiency and resiliency. The concept of a circular economy in IT is growing in importance too. Many companies are now rethinking how they retire their end-of-use or end-of-life IT equipment, opting for solutions like trade-ins or buybacks which returns value to the business, or donating their equipment for social good.
Despite the circular economy reaching‘ megatrend’ status and the topic almost tripling in popularity over
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