LATEST INTELLIGENCE

EXPECTATIONS ON MODERN PAYROLL TEAMS ARE HIGHER THAN EVER.

ADAPTING TO A CHANGING LANDSCAPE

Today, organisations are asking more of payroll than ever before. Far from being purely transactional, the payroll function has an increasingly strategic role. When payroll runs smoothly and effectively, it fosters staff loyalty which in turn supports all important talent acquisition and retention. It also creates much needed efficiency gains that support profitability and delivers vital data-driven intelligence to help inform decisionmaking and build better businesses.

As such, payroll teams have enormous potential to enhance the employee experience while also delivering tangible business benefits. Like the organisation it serves, payroll must continuously adapt to changing demands and pressures, embracing innovation wherever possible. In this report, we explore what the major drivers are for payroll transformation, where the biggest opportunities lie and what hurdles exist in 2025.

We surveyed senior leaders with responsibility for payroll in multinational organisations of more than 1,000 employees, headquartered around the world, on topics including digital transformation, skills, performance and future strategy. The findings of this global study shine a spotlight on the state of payroll in 2025 and the outlook ahead.

Virginia Magliulo, EVP, Employer Services International, ADP p

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