Intelligent CIO Europe Issue 86 | Page 54

Case

STUDY

Elevating guest experiences through cutting-edge connectivity

Accor hospitality group ’ s Le Royal Monceau – Raffles Paris has partnered with RUCKUS Networks to deliver a world-class connectivity experience that seamlessly blends luxury with cuttingedge technology . As the demands of modern travellers evolve , the iconic hotel has embraced a transformative approach to exceed guest expectations . Hedi Elkilani , IT Director of Le Royal Monceau – Raffles Paris , shares how this ambitious project has elevated the hotel ’ s status as an industry trailblazer . By implementing advanced connectivity solutions , the hotel now attracts tech-savvy guests who value faster speeds , low latency , enhanced security and unparalleled reliability and capacity – setting a new benchmark for hospitality innovation .
Hedi Elkilani , IT Director of Le Royal Monceau – Raffles Paris

Le Royal Monceau – Raffles Paris , part of the world leading Accor hospitality group , has completed an upgrade of its Wi-Fi network , with the help of CommScope ’ s RUCKUS Networks . rooms and suites and back of house , three high density public area APs in its Katara Cinema , six outdoor APs and two RUCKUS SmartZone Wi-Fi Controllers .

The exclusive hotel has deployed more than 330 RUCKUS access points ( APs ) within its 149 guest

OUR WI-FI SOLUTION SUPPORTED US IN DELIVERING A CUSTOMER EXPERIENCE ABOVE AND BEYOND THE EXPECTATIONS OF OUR GUESTS .

The deployment of RUCKUS access points will elevate the guest experience through enhanced connectivity speeds , low latency , improved security and increased reliability and capacity .
Guests will benefit from robust , reliable Wi-Fi that supports high-density environments , perfect for streaming or video calling friends and family back home , as well as other bandwidth-intensive applications .
In addition , the RUCKUS SmartZone controller will simplify network management , providing the hotel ’ s IT team with advanced solutions to optimise performance and swiftly address any issues . This upgrade underscores Le Royal Monceau – Raffles Paris ’ s commitment to offering a world-class stay ,
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