COUNTRY FOCUS : FRANCE
Cyrille Mazal , Supply Chain , Customer
Service and Data Director , Vente-unique . com exceptional inventory accuracy 04 99.9 %, but we have also optimised our capacity to perform full inventories multiple times per week . The technology allows us to ensure real-time inventory tracking , providing better service to our customers and reinforcing our commitment to reliability and performance .”
With DexoryView , Vente-unique . com is also able to streamline the movement of goods . With real-time data capture and analytics , the company is able to identify inefficiencies , optimise picking and packing processes and reduce time to locate and move items across the warehouse . This operational clarity has allowed Venteunique . com to achieve faster order fulfilment and more responsive supply chain , further positioning the company as a leader in next generation eCommerce .
“ For a business such as Vente-unique . com , accurate data on location of goods and levels of stock is vitally important ,” said Oana Jinga , Chief Commercial and Product Officer and Co-Founder at Dexory . “ By helping the company gather real-time data from its warehouse , we are able to support Vente-unique . com in delivering exceptional customer experience and ensuring that its end-customers are safe in the knowledge that their orders will be fulfilled in time and with the right products .”
We asked Cyrille Mazal , Supply Chain , Customer Service and Data Director , Vente-unique . com , further questions to find out more .
We are now able to get actionable insights into our operations and we are able to spot any errors before they start to cause an issue .
How has the integration of Dexory ’ s robots and DexoryView platform transformed your warehouse operations compared to the previous drone-based solution ?
With the DexoryView solution , we are now able to get detailed information on a daily basis of the warehouse and our stock integrity . Our organisation is focused on delivering excellent customer experiences and Dexory is helping us meet this demand .
Compared to our previous drone-based system we used , we were able to carry out a full stock check every quarter , however , with the use of the autonomous robots , we complete two stock takes per week , which has improved the accuracy of our warehouse operations to 99.9 %. The robots run from 5pm to 5am and we carry out any corrections and investigations highlighted by the system during the day .
What specific challenges in fulfilment speed and accuracy were you facing before adopting Dexory ’ s technology , and how have these been addressed ?
Through using DexoryView , we are now able to get actionable insights into our operations and we are able to spot any errors before they start to cause an issue with order fulfilment that in turn impacts customer satisfaction . We are able to get notifications on issues in real-time , that in turn helps us to notify our drivers and operators of these issues .
We are now starting to look into how we can use the system to better understand how densely our racks are utilised and how much space we have available and whether there are ways that we can optimise some of our inventory so that we can carry the right level of stock .
Can you elaborate on how real-time data capture has enhanced your ability to optimise inventory levels and streamline warehouse workflows ?
As mentioned before , we have been able to achieve 99.9 % stock accuracy with Dexory . Through the scans and the DexoryView platform , we can easily identify where there are any errors or discrepancies within the warehouse . This reduces the teams ’ time on investigations as we know immediately if there is stock stored in the wrong location , or if there are goods that need to be moved closer to the picking locations .
The solution has allowed us to streamline these workflows and reduce the time we spend on stock
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