Intelligent CIO Europe Issue 85 | Page 54

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Heathrow , Europe ’ s largest airport , is transforming its operations with the help of Databricks Data Intelligence Platform . Andrew Isenman , Head of Technology , Cloud and Data at Heathrow , shares how this partnership is modernising the airport ’ s forecasting model , enabling significant cost reductions and improving customer experiences . By leveraging Databricks ’ advanced analytics , Heathrow is not only reducing errors but also unlocking insights critical for AI expansion .

Heathrow takes flight with AI : How Databricks is transforming Europe ’ s busiest airport

Andrew Isenman , Head of Technology , Cloud and Data at Heathrow
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