TRENDING
• 57 % of respondents agree the volume of alerts they receive is problematic . Leaders experience far less alert noise , with 85 % remediating half or more of their alerts due to recommendations from AI / ML-powered tools . In stark contrast , only 16 % of beginning organisations say the same .
• 65 % of leaders lean on AIOps to pinpoint and remediate the root cause of incidents with greater intelligence and automation .
Platform engineering ushers in the DevOps future
Platform engineering is driving and enhancing the developer experience , with 73 % of respondents practicing it extensively . At its core , platform engineering embodies an approach where software engineers utilise common toolchains , workflows and self-service platforms , so they can spend less time managing their tools and focus more on pushing new , innovative products to market .
This discipline comes at a welcome time for over extended ITOps and engineering teams as 66 % of respondents say critical staff have left in the past year due to burnout . • Organisations with dedicated teams to the practice
Leaders not only achieve greater success in mitigating downtime , they also see greater developer innovation and speed .
Methodology
The global survey was conducted in May and June 2024 in partnership with the Enterprise Strategy Group . The report surveyed 1,850 ITOps staff , managers and executives , in addition to developers , engineers , architects and SREs from organisations with 500 or more full-time employees and who are knowledgeable about their organization ’ s observability practice . The survey respondents were drawn from 10 countries : Australia , France , Germany , Italy , India , Japan , New Zealand , Singapore , the United Kingdom and the United States . They also represented 16 industries : aerospace and defence , business services , consumer packaged goods , education , financial services , government , healthcare , life sciences , manufacturing , technology , media , oil / gas , retail / wholesale , telecom , transportation / logistics and utilities .
are seeing the payoffs . When asked to rank their top three platform engineering outcomes , 55 % of respondents say increased IT operations efficiency , 42 % say improved application performance and 40 % say increased developer productivity .
• 58 % of leaders view platform engineering as a competitive differentiator . p
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