Intelligent CIO Europe Issue 82 | Page 9

NEWS

EE ’ s first 5G small cells go live , with capacityboosting mini-masts now deployed at 1,000 + locations across the UK easy to install on everyday street infrastructure including BT ’ s iconic red phone kiosks and digital street hubs , as well as lampposts and other furniture .

In the last year , EE has expanded its 4G small cell estate to towns and cities including Cardiff , Dundee , Luton , Norwich and Stoke-on-Trent , as well as continuing to improve capacity in summer hotspots like Torbay and Cumbria .

EE has now deployed over 1,000 small cells across the UK , marking

400 new deployments over the last 12 months including its first 5G sites , recently installed in Croydon , London .
Small cells are miniature mobile masts which offer performance boosts in high-demand areas thanks to their size , which makes them
Elsewhere , EE ’ s first 5G small cells are also now live as part of a trial taking place in the London Borough of Croydon . Seven sites , including four along Croydon ’ s London Road – a busy thoroughfare lined with businesses , shops and homes – are now supporting the local community , seeing over 3TB of traffic each day .
EE uses advanced network analytics to identify specific locations which would benefit from the performance boost enabled by a small cell . It then works with partners Nokia and Ericsson to deploy the solution itself , reducing congestion and enabling customers to benefit from speeds of up to 300Mbps for 4G cells , and 600Mbps for 5G .

TSG boosts ESG and digital efficiency with Apogee

TSG Building Services , a multi-disciplined building services and construction company , has successfully accelerated its digital innovation by partnering with managed workplace services ( MWS ) provider Apogee Corporation .

The collaboration has modernised TSG ’ s telephony and legacy IT infrastructure to better support its more than 200 staff as well as customers .
The modernisation follows a period of rapid growth for TSG and the opening of two new offices in Potters Bar and Cambridge , which highlighted the need for digital innovation to overcome inefficiencies owing to its outdated PTSN-based telephony system and complex IT infrastructure .
Apogee has overhauled the company ’ s telephony and IT infrastructure , replacing TSG ’ s on-premises setup with a cloudbased telephony system that has improved remote working capabilities and streamlined call handling . The new system includes softphone and mobile app functionality , Disaster Recovery options , and features for remote work , compliance and training .
As a data processor for local authorities , the family-run business also needed to improve document security and reduce printing costs . Apogee ’ s managed print services have cut running costs by 12 % and enhanced document security , ensuring GDPR compliance .
“ Apogee ’ s commitment to IT service management has made a significant difference . There has to be that sufficient level of customer service to ensure we get the best from our technology implementations ,” said Marc Terenzio , Head of IT , TSG .
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