On the lighter side of things , we ask the industry experts what makes them tick . . . .

I love problem-solving – that challenge of discovering what ’ s at the root of a problem and discovering the most effective solution . So , when it comes to work , it ’ s no surprise that my most memorable achievement is one full of complexity : the success we ’ ve had with our Master Data Management ( MDM ) solution at Johnson & Johnson .

Our goal was to replace several existing MDM tools by implementing a global template for Materials on the Syniti solution . We had a very difficult first three rollouts due to a very complex design , but after taking a break and assessing how we were executing the program , we ’ ve done subsequent releases and a full APAC regional rollout very successfully and with strong adoption .

The key change was to allow the regions variations of the process that fit their business while keeping in line with the concepts everyone needed to support . By changing from a strict technical interpretation of the global design , we were able to meet the needs of the business much better while still delivering the process measurement capabilities they needed .

What first made you think of a career in technology ? experienced a full range of roles which has helped me to understand which parts of the industry I love most .

The reason I stayed has more to do with culture . The way our founder broke down complex problems and the way our people invested in each other , meant that I

wanted to stay and grow my career in tech .

What style of management philosophy do you employ in your current position ?

I would say consultative , which isn ’ t a surprise given my background . I ’ ve learned from some great leaders who asked questions and listened to their teams . Leaning on others with different experiences and gaining a global perspective as inputs to decisions is really important to me , but I also value the accountability of being the final decision-maker and taking ownership of it .

What do you think has emerged as the technology trend of this year and why ?

This year is easy – it ’ s GenAI . I think the possibilities it opens to everyone are very exciting and the ease of use for informal users is what makes it so attractive . You don ’ t have to be an expert to come up with and solve use cases .

I ’ ve always been drawn to technology : it ’ s the problemsolving and the pace of change . Knowing that I ’ m working on projects that will have a real impact on the way organisations function , and ultimately on their success .

Other industries do this too . But I happened to be in the right place at the right time to be introduced to the space . By starting in the industry as an intern , I ’ ve

By starting in the industry as an intern , I ’ ve experienced a full range of roles which has helped me to understand which parts of the industry I love most .

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