WITH SUFFICIENT DATA POWERING ITS ‘ THINKING ’, AI CAN KEEP SUPPLY CHAINS RESILIENT BY ANTICIPATING POTENTIAL ISSUES AND MAKING AUTOMATED ADJUSTMENTS .
INDUSTRY WATCH to recommend dishes , drinks and other offers that customers are more likely to enjoy .
This offer of a uniquely tailored service experience is a sure way to impress people and keep them coming back for more .
Through using AI technology , the hospitality sector can tap into masses of previously unused , ‘ chaotic ’ data to make significant gains in efficiency and customer experience .
Strengthening networks
Ian Cairns , Sales Director at TalkTalk Business
Of course , no AI can perform demand forecasting with 100 % accuracy . There will always be curveballs that create unexpected surges or lulls . Nevertheless , AI-driven demand forecasting can be argued as the best way to foresee what comes next and a great way for businesses to ensure that they aren ’ t falling behind their competitors .
How can hospitality get the most out of its data ?
AI is only as ‘ clever ’ as the data fed into it .
Hospitality enterprises generate huge datasets on a daily basis but , according to multiple estimates , around 80 – 90 % of enterprise data is chaotic and unstructured , making it difficult to analyse .
With Machine Learning , however , AI can cleanse and tune even the most unstructured datasets by making assumptions and estimates to fill any gaps . The more an AI cleanses a particular dataset , the more it learns about the accuracy of its own assumptions and estimates – and the better it gets at assuming and estimating .
Hospitality businesses can utilise this technology to keep service flowing , making sure that their venues remain stocked with supplies . Predictability means efficiency , which means money and resources do not go to waste .
WITH SUFFICIENT DATA POWERING ITS ‘ THINKING ’, AI CAN KEEP SUPPLY CHAINS RESILIENT BY ANTICIPATING POTENTIAL ISSUES AND MAKING AUTOMATED ADJUSTMENTS .
Just as the quality of data matters , so does the speed at which it moves around a network . Fuelled by huge amounts of data , AI demands to be supported by a powerful and resilient network .
Traffic bottlenecks prevent an AI from operating at maximum efficiency . Security , too , is a key consideration , particularly when dealing with data gleaned from customers ’ behaviour .
To optimise this technology , businesses need to ensure the right foundations are in place . This includes having access to an ultra-reliable , high-bandwidth network that is intelligent , secure and flexible . With this , hospitality businesses can really take advantage of the accumulation of data insights and intelligence .
Looking ahead
AI offers many promising benefits for businesses across the hospitality sector , creating more streamlined , efficient and reliable services for customers . If businesses want to keep up with their competitors , then investing in smart technologies is an important step to take .
To best prepare for the future of AI in hospitality , businesses need to ensure that their networks are smart , secure and resilient . Systems must also be flexible to meet the demands of technological advancements , while investment in future-proof connectivity solutions is key to maintaining a competitive edge in an everchanging market . It ’ s the key to improving efficiency whilst elevating customer experience .
With a strong network , hospitality businesses can ensure that their needs are catered for – whatever tomorrow might bring . p
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