What are the most pressing challenges customers are facing today ?

In a recent trend study commissioned by SUSE *, CIOs , CISOs and IT decision-makers were surveyed from across Europe and the Middle East to hear more about their experiences in the key areas of software security , enterprise container management , Edge Computing and business-critical Linux . The results show that digitalisation and the soaring pace of innovation are on-going challenges for customers to make the right strategic infrastructure decisions .

To stay ahead of competition , new business models are required to enable better customer ( and employee ) experiences , enabling an economy of scale with better efficiencies , cost savings and productivity . Embracing innovation from cloud to Edge , building on cloud-native for enhanced productivity is a constant challenge when combining these new services with on-premises infrastructure , while considering the protection of past investments . Paramount to these decisions is security , a constant challenge to build a resilient infrastructure which enables business operations even in a worstcase scenario .

AI , cloud and Edge Computing are technologies trending high on CIOs ’ wish lists . What should CIOs consider ?

AI , cloud and Edge Computing need robust and resilient infrastructure . Naturally , this infrastructure needs to be able to handle future innovation , with the rapid pace we see in emerging technologies . When selecting a vendor , I would always recommend asking the crucial questions : How open and flexible is the solution ? How easily can I select a new and different vendor for my solution without losing prior investment ? How does my vendor handle lifecycle management ?

CASE STUDY

www . intelligentcio . com INTELLIGENTCIO EUROPE 55