CASE STUDY

This renewal will ensure that TfL ’ s multi-services network ( MSN ) operates at peak performance , minimising functional risks , journey disruptions and costs for TfL .

The MSN serves as the underlying infrastructure that supports Connect , Thales ’ industry-leading system responsible for the critical communications ecosystem that underpins the London Underground . This includes radio , transmission and operational CCTV technology used by TfL staff to maintain smooth operations , making the MSN vital to efficiency on the rail network and ensuring a safer and smoother passenger experience .

“ Transport for London plays a vital role in the city , carrying up to four million passenger journeys a day on the London Underground network ,” said Matthieu Bourguignon , Senior Vice-President and Head of Europe for Network Infrastructure business , Nokia . “ Renewing and preparing the communications network for the future is essential to maintain and improve this critical London infrastructure . Together with Thales , we will use our expertise and technology to provide a reliable , secure and efficient solution that will enhance TfL ’ s operations and services for years to come .”

Legacy systems can slowly become unreliable and could disrupt services , leading to delays and an overall negative impact on passenger journeys . Ensuring a data-backed , integrated and timely update – such as this one spearheaded by Thales and Nokia – can proactively address these concerns , without hampering passenger mobility .

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