FEATURE : TRADE AND LOGISTICS

Intelligent automation technology provider , SS & C Blue Prism , has helped the building society tackle unpredictable demand fluctuations , saving more than 560 working days since the project began . to be the ‘ face of automation ’ and officially started in January 2022 . Beanie helps colleagues to understand automation and its benefits in working alongside them to complete their daily tasks and has been on a mission to help them by automating manual repetitive tasks , allowing human colleagues to focus greater time and effort on providing a great service to customers . Beanie ’ s involvement with projects and strategic initiatives will grow this year as MBS continues its journey of being a modern , flexible mutual .

The platform deployed Beanie to manage digital processes and highlight errors and inconsistencies within data records , significantly increasing the quality and accuracy of MBS ’ s data . The building society has also improved the management , quality and accuracy of its broker input data , from 45 % to 95 % by adopting the intelligent automation platform .

To integrate the automation process into MBS , a robo-colleague , known as Beanie , was onboarded

MBS embraced SS & C Blue Prism ’ s automation platform as part of its everyday processes in January 2022 . It has since implemented a total of 20 automated solutions across nine business areas within the company , including finance , IT , lending operations , product and customer contact departments . For example , digital workers have been deployed within mortgage underwriting and initial mortgage assessments .

• Beanie gathers the relevant documents submitted by the applicant from the broker portal and inputs this data into the core banking platform .

38 INTELLIGENTCIO EUROPE www . intelligentcio . com