Rachel Hopkins , CIO at ArrowXL , the UK ’ s largest and most established specialist in two-person delivery and warehousing , unveils the next stage of the company ’ s Digital Transformation . With a remit to transform and modernise the technology that drives the business , the critical phase includes the implementation of a cutting-edge CRM and Unified Comms platform , a significant leap that will elevate these crucial operations into the cloud and unlock opportunities for AI and omni-channel capabilities , as well as create enhanced customer service .

Rachel Hopkins , CIO at ArrowXL

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