FEATURE : CUSTOMER EXPERIENCE
can get the right information to the right people at the right time , easily .
Halo CEO and Founder , Lloyd Major , said : “ We are delighted to have added Chelsea , Nottingham Forest and Birmingham City to the growing list of football clubs that use Halo ’ s technology to provide safety and security to everyone across their sites . Clubs are expected to provide the very best crowd safety and security initiatives within their operations
WE RUN OUR SITE SECURITY PROGRAMME TO THE HIGHEST POSSIBLE STANDARD , AND THE REPORTING CAPABILITIES OF HALO HELP US TO MANAGE AND AUDIT ALL INCIDENTS .
for fan safety . We are proud to support even more clubs on that mission , bringing digital simplicity to both matchday and everyday use with our platform . It is reassuring to see such a proactive and robust approach to safety and security from these clubs in the running of their stadia , the safety of their visitors and event experiences .”
The Halo ( v5 ) software system was designed with public safety and security at its core to assist with rapid decision-making , with the ability to integrate all streams of information and intelligence into one place to enable faster responses – to ultimately protect the public and save lives . The Halo System acts as a central command-and-control function that operates from a standard laptop , tablet or smart phone , and brings together more than 10 different systems into one , with over 75 client-led features . Halo integrates monitoring and recording of multiple feeds of information across a venue , from security , CCTV and live drone feeds to health and safety , cleaning , medical , public reports , ticket scanning and staff accreditation – and next year will include crowd management , crowd density , flow , sentiment , mood and capacity .
It means that when an incident occurs , all the actions , updates and decisions taken by staff are recorded in one location for more effective decision-making , transparency and debriefing capability with a clear and complete audit trail . It also provides an invaluable reporting mechanism on crowd safety , health and
40 INTELLIGENTCIO EUROPE www . intelligentcio . com