CASE STUDY
What strategies does OCS employ to maintain team alignment during large transformational projects ?
With so many projects in development , how to keep a team on the same page is the million-dollar question . I ’ ve found that consistent , regular , bitesize communications make it simple to explain and understand the what , the why and the how .
As we go through several large transformational projects , it is vital that everyone is aligned from a technological and operational viewpoint . The whole business needs to understand this in a succinct , relatable way , what happens above the waterline .
What ’ s coming in the future for OCS and the industry ?
Cloud technology has simplified our lives . Not having to worry about our back-end processes and elements leaves us free to concentrate on how we can make our lives easier , which is of course one of the principle features of technology .
We no longer spend hours crunching data ; we analyse it for the better , which represents the paradigm shifts in our lives as we use time more effectively as end-consumers . predicts what is going to happen within the company that can actively help them meet their targets .
Take for instance the AI cameras in robots which monitor construction sites . They can monitor the amount of mud that is produced in a specific area and predict when the slipperiness will render the site unsafe . In this use case and others , patterns and intelligence built over historical periods allow us to predict future aspects of core service delivery and these other add-ons .
Internet of Things ( IoT ) sensors in organisations are feeding the data to technology which is subsequently enabling these predictions to be made . They allow users to see what is impacting their services to the extent that they can predict , to a certain degree , when things might go wrong , resulting in a better level of service .
It ’ s all about honing how our technology helps us deliver our services but at the most optimal , innovative level .
Thirty years ago , cloud technology would have been an impossible dream . We are where we are with it now though because people wanted it and made it happen . All around us , people are thinking of what can be possible . We think differently to how we did 30 years ago and we ’ ll think differently in 30 years to how we think today .
The future is not shooting ahead of us . Rather , it is keeping up with how we think and the different ways of doing the same thing .
That ’ s something that everyone in every industry – not just facilities management – can be excited about . �
WITH SO MANY PROJECTS IN DEVELOPMENT , HOW TO KEEP A TEAM ON THE
SAME PAGE IS THE MILLION- DOLLAR QUESTION .
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