FEATURE : CLIMATE IMPACT
When drivers visit a location , they ’ re able to note down the best places to park or how to access a building , and can flag if the address we have on file is incorrect . This is then fed into Pathfinder and is used to improve future deliveries , and over time you have a wealth of data that makes the driver ’ s job easier .
With AI , we can compare a driver ’ s delivery photo to all the previous pictures taken at the same address . If they ’ ve dropped a parcel off at the wrong location , drivers will know before they ’ ve even left the doorstep .
Using an electric fleet , we ’ re also able to use technology to monitor van charge levels , and accurately see how far along their route our drivers are – ensuring they ’ re on the most efficient journey .
For the customers we ’ re delivering to , this means they get parcel updates with delivery predictions to the minute . It keeps delivery expectations manageable , and drivers aren ’ t forced to cut corners to make tight delivery windows .
the people who build the tech can see first-hand what ’ s working and what isn ’ t .
As our technology is owned by us end-to-end , any issues can be addressed and adaptations made to the software in real-time . The technology is forever evolving as we seek to provide the best service possible .
Josh Garnham , Cofounder at Packfleet
Technology is a powerful catalyst and has allowed us to drastically improve last-mile delivery standards for our drivers , merchants and their customers . We ’ ve been able to achieve a 0.1 % parcel failure rate when compared with the industry standard of up to 5 %, and we can generate logically efficient routes for thousands of stops within minutes .
As the push towards net zero intensifies , the industry desperately needs to figure out how to provide sustainable deliveries across the board . Tech-led businesses should lead from the front , and inspire others to innovate and build greener delivery businesses that don ’ t cost the environment . The future of sustainable courier services is already here , and it ’ s tech-led . p
Happy drivers , happy customers
As we know , drivers are the key to any logistics business , and technology can help make their lives easier at every step of the delivery process .
On top of Pathfinder , we ’ ve specifically developed an app for our drivers that allows them to check in for their shift , see their route and scan parcels from one place . It even guides our drivers to load their vans for optimum delivery , something that is often overlooked at legacy couriers .
It ’ s these small quality-of-life features that make all the difference . A member of our engineering team goes out for a ride with the drivers every few weeks , meaning
TECHNOLOGY CAN EMPOWER COURIERS TO NAVIGATE ALL OF
THESE POSSIBILITIES IN MERE SECONDS , AND PUT
DRIVERS ON THE ROUTE THAT ’ S THE MOST EFFICIENT
AND SUSTAINABLE .
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