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The choices organizations make when purchasing desktop and laptop computers have never been more important . With hybrid and remote work scenarios expected to dominate the corporate landscape for the foreseeable future , computers have become not only essential tools for getting work done but also lifelines for communicating with colleagues and customers .

We aren ’ t returning to a full-in-office workforce anytime soon , if ever . • Global Workplace Analytics estimates that between 25 % and 30 % of the labor force will work from home multiple days a week by the end of 2021 .

• A Deloitte study found that 55 % of human resources professionals expect at least half of their workforce to be remote in the future . ( Before COVID-19 , the number was 13 %.)

• Forrester believes only 30 % of companies will embrace a full return to the office after the pandemic .

IT organizations are under increasing pressure not only to provide employees with adequate compute power and flexibility but also to secure devices that , in many cases , they cannot access directly . Lack of physical access creates new needs for remote management , problem diagnosis , and repair . Time is of the essence , as employees whose computers are out of commission are effectively unproductive .

In the office , IT teams could use endpoint management software to keep track of every device on the internal network and dispatch technicians for quick repairs . In the workplace of the future , though , half the workforce may be disconnected at any given point . That will create new challenges in diagnosing problems and even greater ones in repairing them quickly and economically .

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