FEATURE : 2024 : THE CIO ’ S PRIORITIES ensuring the rigorous protection of all data types . The year will see CIOs wielding advanced security frameworks and privacy-by-design principles . The efforts in cybersecurity and data privacy should not be seen as defensive tactics but as strategic enablers that keep the company ’ s core promise to its stakeholders – assuring all forms of data , whether belonging to customers , employees , or partners , are protected in a world of uncertainties .
Summary
In 2024 , CIOs will bridge the gap between dreams and results , turning workplaces into hubs of creativity and innovation . They will make sure that every voice is heard , building teams as diverse as the challenges they face . They will enable their enterprises with the right solutions to capture customer sentiments and turn them into better services . And as they harness the power of Generative AI , they will absolutely not forget to keep their values in check . p
ACCELERATING DIGITAL ADOPTION HAS
BROUGHT TO LIGHT THE IMPORTANCE OF
CUSTOMER CENTRICITY .
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