Intelligent CIO Europe Issue 72 | Page 14

NEWS

Italgas monitors 8 million connected smart meters with Infovista ’ s Ativa

Italgas receives from CSPs and adherence to contracted SLAs and subsequently higher compliance to their SLA requirements mandated by ARERA .

Infovista has revealed that Italgas , a leading Italian distributor of gas and water serving enterprise and consumer customers , can now monitor over 8 million connected smart meters across the country following the successful deployment of Infovista ’ s nextgen automated assurance solution , Ativa .

The Ativa solution provides Italgas with realtime visibility and control over its IoT network , enhancing service reliability , reducing costs and enabling Italgas to adhere to contracted Service Level Agreements ( SLAs ) with the Italian Regulatory Authority for Energy , Networks and Environment ( ARERA ).
Ativa plays a pivotal role in supporting Italgas ’ Digital Transformation , with the company expecting to achieve more than 90 % cost reduction through operational efficiencies such as minimising field visits , improved visibility of the network quality
The automated assurance of Italgas ’ 8 million IoT devices enables the company to quickly identify the root cause of any issues and monitor the reliability of the three CSP networks connecting its nationwide network of smart meters . Ativa , which is a cloud-native and open platform by design , allows Italgas to integrate with its own cloud-based Business Intelligence systems for maximum operational efficiency . Meanwhile , Ativa ’ s multi-tenancy capabilities enable the expansion of the existing system to other international markets in which Italgas operates .
The out-of-the-box capabilities of Ativa , which allowed for deployment and integration in just under three months , was a factor that significantly influenced the selection decision .

91 % of CTOs believe technical debt is their biggest challenge , says STX Next research

New research from STX Next , a prominent IT services and consulting company , has found that 91 % of CTOs see technical debt as their biggest challenge heading into 2024 . This underlines how many businesses face significant long-term issues that could be costly to rectify down the line , unless steps are taken to address capacity problems sooner rather than later .

The survey found that the second most prominent challenge highlighted by 68 % of CTOs is capacity , suggesting that technical leaders are still grappling with staffing and employee attrition . This highlights the competition across the sector for skilled professionals and the industry-wide shortage that is making projects more difficult to fulfil in good time . The findings were taken from STX Next ’ s 2023 Global CTO Survey , which surveyed 500 global CTOs about the biggest challenges facing their organisation . Other key findings from the research included :
• Another prominent constraint to performance is lack of budget , according to 52 % of CTOs .
• Overcommitment is another key challenge for CTOs when it comes to delivery . A fifth ( 22 %) said that overcommitment causes problems , followed by technical debt at 14 % and communication failures at 12 %.
• Security is the third most prominent challenge at 62 %, suggesting that many are still battling to tame the rise in ransomware and other cyberattacks .
• To add to CTOs ’ existing woes when it comes to hiring , employee retention is also a significant headache , with 42 % of respondents suggesting it was one of their foremost concerns .
Ronald Binkofski , CEO at STX Next , said : “ Overwhelmingly , technical debt and refactoring are the most pressing concerns for CTOs , perhaps brought on by the skills shortage leading to sub-optimal solutions being implemented to save time and money . Although driven by necessity in many cases , these short-term fixes will no doubt place strain on businesses as they require more work in the long run .”
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