NEWS
Acronis helps Managed Service Providers grow by introducing MSP Academy
incidents by 40 %. In response to partner requests to expand the training portfolio beyond product training , Acronis delivered MSP Academy .
MSP Academy is a learning platform created to address key challenges MSPs face . It covers various topics , from starting an MSP , running a successful MSP business , marketing an MSP business and optimising the efficiency and productivity of MSP technicians .
Acronis , a global leader in cyber protection , has announced the launch of MSP Academy , an educational initiative aimed at providing Managed Service Providers ( MSPs ) with business and technological knowledge , skills and tools necessary to excel and grow .
The MSP Academy launch represents a significant expansion of Acronis ’ educational offerings , delivering on the commitment of
Acronis to support the development of the global MSP market .
Acronis has offered extensive technology and business training on Acronis products for service providers for over 10 years through Acronis Academy . Acronis partners that went through training and certification through the Academy in 2022 saw a 60 % increase in revenue from Acronis product sales and a reduction in support
MSP Academy ’ s curriculum is crafted to offer training covering all aspects of managing an MSP business . With content structured to cater to the fast-paced changes of technology , bite-sized modules ranging from three to seven minutes are available to deliver impactful insights . Participants can take an exam to receive a Credly badge to share with peers and customers , showing their qualifications and commitment to continuous learning by earning a degree from the MSP Academy .
Oculeus RVM powers growth of Gigaclear Voice Services in UK
Oculeus , a leading provider of innovative software solutions for telecommunications service providers , has announced that it has deployed its Oculeus Retail Voice Management ( RVM ) solution to support the management and growth of the telephony voice services at Gigaclear , one of the UK ’ s leading rural full fibre broadband alternative network providers .
Gigaclear has built and operates the largest rural fibre-to-thepremises ( FTTP ) network in the UK . The company delivers full-fibre broadband services at speeds of up to 900Mbps to homes across 26 counties in rural communities across the country .
Its network capacity currently is capable of reaching 450,000 homes and the company ’ s strategic plan is to grow its network to more than a million premises by 2027 .
Gigaclear ’ s voice services were launched in 2022 and the company is already serving more than 10,000 customers with high-quality voice telephony services over its broadband network . The company is initially providing its new voice services in threetiered packages . These voice services are available in flexible , rolling monthly plans and are invoiced together with other broadband services in a unified bill .
The Oculeus RVM solution provides Gigaclear with a comprehensive , end-to-end framework to manage all the company ’ s retail voice operations . Oculeus RVM is a full-featured billing platform with advanced functionality and streamlined business processes for managing customers , product tariffs rating and more . The solution also includes AI-enabled anti-fraud controls , which Gigaclear is leveraging to identify and block fraudulent telecommunications traffic on its network in real-time .
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