INTELLIGENT BRANDS // Cloud

The integration of this ERP solution is part of a project to transform Vital Concept ’ s information systems , which will benefit from the many advantages of a solution designed to meet the requirements of distance selling professionals in a precise and agile manner .

The project started with Infor and its partner , Hetic3 , around the overhaul of the information system in place . The commercial activities of Vital Concept were in full growth and could not be absorbed by the legacy infrastructure . The technological environment , built around an ecosystem of heterogeneous solutions , required too many interfaces and , in the end , was very limited in its ability to adapt to the specific business processes of the company in constant evolution .

“ Our main challenge was to have a software solution with the necessary functionalities to meet the requirements of our business both now and in the future ,” said Pascale Auffret , CEO of Vital Concept . “ The cloud platform proposed by Infor seemed particularly well suited to our needs , both in its ability to cover the finance , sales management , marketing , purchasing and procurement management areas – which are at the heart of our activities – and in the ease with which we could integrate multi-warehouse , multilingual and multi-currency parameters , which are extremely important in the context of our international development .”

The project started in September 2020 with the review of four vendors and their integrators . Infor CloudSuite Distribution Enterprise and the integrator partner , Hetic3 , were selected in December 2021 . The deployment of the solution took place in May 2023 in France and Belgium and will continue in early 2025 in The Netherlands .

“ We chose the Infor CloudSuite Distribution Enterprise solution not only because of the budget but also because of what we saw as its better functional coverage in the areas of marketing , purchasing and procurement , finance and commerce ,” Auffret added . “ The electronic document management ( EDM ), workflow , customisation options and full-text search capabilities also influenced our choice .

“ More concretely , our requirements on very specific issues such as the need to increase the productivity of our after-sales service , to industrialise our financial functions , to improve our management control capabilities and to simply administer our data etc ., were all heard by Infor and their partner , which finally convinced us ,” Auffret concluded .

For Infor , the relevance and constant innovation of its distribution solution are reinforced by this new signature . “ We are pleased to support Vital Concept on an international scale , along with our privileged partners , Hetic3 and AWS ,” said Philippe Maillet , Sales Director , Channel France and Iberia , Infor . “ Infor ’ s ability to anticipate the challenges of tomorrow thanks to agile solutions that can be adapted to the most unpredictable contexts , allows us to tackle the most perilous business transformation processes in a serene , optimistic framework that is always at the service of our customers ’ businesses .” p

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