Intelligent CIO Europe Issue 71 | Page 43

FEATURE : DISASTER RECOVERY AND BUSINESS CONTINUITY
‘ How we work ’ – along with developments on the previous day .
Leadership in a crisis means honesty and transparency
James Watts , Managing Director , Databarracks
When it was able to , TOMRA shared some key findings from its investigation so far . It established a clear timeline , starting with the detection of the threat and the steps taken to isolate it .
It ‘ found no trace of evidence that TOMRA clients , customers , partners or their systems are at risk from the attack ’. It added that it would ‘ bring back services one by one as they are confirmed to be safe and secure .’
In an open letter – The Value of Team Spirit in Challenging Times – TOMRA President and CEO , Tove Andersen , addressed the attack and the question of whether they had been sufficiently prepared , writing honestly about the effect it had on the company .
The impact of vulnerability in a crisis from the leader of a company this size shouldn ’ t be underestimated . This
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