EDITOR ’ S QUESTION
PERRY KRUG , HEAD OF DEVELOPER EXPERIENCE
AT COUCHBASE
Business leaders must understand the significance of IT modernisation and how crucial it is to support their new technology initiatives . From sales to customer service – key business functions are more reliant on applications than ever before , and without a modern infrastructure underpinning the organisation , businesses risk being left behind by the competition . But this is only possible with the right IT infrastructure .
Currently many organisations still rely on an IT infrastructure made up of legacy technologies . These legacy systems just weren ’ t designed with modern digital experiences in mind . Instead , they are far more transactional in nature , and keep data stored away in disparate , disconnected silos . This makes it virtually impossible to drive forward new technological initiatives , as data remains too difficult to access . To support modern initiatives , its vital business functions have real-time data insights that will help inform their customer , product and service strategy .
There ’ s also the issue that older technologies , such as relational databases , don ’ t have the required scalability
and flexibility that ’ s needed for these newer technology initiatives . For instance , developers using legacy systems might not be able to easily accommodate for any changes in demand with a new web application they ’ re building . This then constrains the organisation , as they ’ re left unable to create the new digital experiences now demanded , as their infrastructure simply can ’ t keep up .
It ’ s only with a more modern infrastructure , such as a cloud-based database platform , that organisations can fully support the new technology initiatives required to power the digital experiences consumers now want . By bringing data together and enabling it to flow freely throughout the organisation , businesses will be empowered to not only drive customer service improvements but carry out new technology projects to benefit other business initiatives . A modern IT infrastructure should work for the business , and not against it .
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