FINAL WORD
Seven Digital Transformation trends to watch out for in 2023
MuleSoft has revealed some of the top trends expected for the year ahead as CIOs aim to overcome economic pressures on businesses and improve the user experience . It found that automation , composability , IT democratisation and sustainability are top priorities as businesses plan for 2023 .
Amid economic uncertainty , companies are prioritising efficient and sustainable growth for the year ahead . A report from Salesforce ’ s MuleSoft identified seven trends that are key to overcoming increasing operational pressures while still maintaining and improving customer and employee experiences .
“ Uncertain economic conditions and a renewed focus on operational efficiency are leading business leaders to make critical , near-term investments in technologies that will increase efficiency , productivity and resilience ,” said Matt McLarty , Global Field CTO , MuleSoft . “ Automation , low / no-code tools and cybersecurity , among other technologies , will become the most relied upon resources for every organisation .”
Here ’ s what it found :
1 . Investment in automation will surge as companies aim to do more with less
Automation drives efficient growth , enhances productivity and generates muchneeded cost savings amid economic uncertainty . For example , Salesforce ’ s suite of automation technologies saves customers over 100 billion hours every month . However , to drive significant impact in 2023 , organisations must adopt more strategic , enterprise-wide automation or hyperautomation initiatives .
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