t cht lk scale it , that ’ s the point where the customer sees the value of that solution . That ’ s the time to be having the financial conversation .
In addition , the company must be willing to think beyond the traditional swim lanes , so just because you ’ re a good BMC partner in our regular portfolio , does not necessarily make you an innovation partner in the labs . What can you stretch to beyond your traditional swim lanes to use the cliché , and how comfortable are you getting into an area of discomfort where what you ’ ve co-innovated may not necessarily see the light of day ? Are you willing to do that ?
So , those are the ingredients I look for .
How is innovation a critical component to the finding and reshaping of an organisation ’ s strategy ?
I ’ ll go back to our premise when we laid out the autonomous digital enterprise . I was architect of that strategy three years back along with my boss , our CEO , Ayman Sayed .
The premise is very simple . Every company is becoming a tech-driven company . And the age of venerable companies that do not embrace technology is dwindling . If you do not embrace technology , you ’ re probably on the path of decline . With that being said , it ’ s people in different organisations – the non-tech companies – that have tremendous business domain expertise in their areas . The goal is really about how you make technology a driver of those areas . How do you complement your traditional business with new digital products and services ? That is only through innovation and in this case , technology-led innovation . That ’ s the way I look at it . So then it becomes a fundamental underpinning of your strategy .
The digital business may be relatively small in most cases related to the traditional one , but I would wager that it ’ s probably the fastest growing one so it becomes a good growth story and is part of the growth agenda of these organisations .
Can you tell me more about the new innovations to BMC ’ s Helix SaaS solutions and how they benefit business ?
There are multiple BMC Helix SaaS solutions – I ’ ll break it into three distinct markets : automation ; service management ; and operations management . Our longest tenure as a SaaS solution is in service management .
In operations management , we started deploying a SaaS solution and the AIOps story is part of that . And
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