CASE STUDY
Results : L & D drives innovation
Degreed now sits at the top of the Ericsson learning tech stack , integrating all learning content from internal and external sources . By connecting people to learning and making it easy to access , Degreed plays a key role in making learning a daily habit across the organisation . Connecting skill building to strategy with Degreed keeps Ericsson competitive and drives profitable growth .
A whopping 97 % of workers and 99 % of managers have active accounts – and up to 64 % of the company ’ s people return monthly to keep learning .
Targeted and personalised learning
Teams and departments have used Degreed to successfully advance specific initiatives . For example , Degreed helped Sales L & D launch a future-focused , industry-recognised sales proficiency programme called SET2WIN . Incorporating flexible learning Pathways , it was designed to reinforce existing skills , teach new capabilities and credential people who build , apply and amplify skills . It aligned skill-building with the latest sales approaches and Ericsson solutions .
All Ericsson global solution owners have used Degreed to build learning Pathways and Plans aligned to the Ericsson portfolio . Pathways and Plans recognised as company sponsored learning are specially branded and endorsed for easier curation and navigation . In addition , compliance training has become increasingly important to upholding an environment of integrity , and all of it is now accessed via Degreed . This has led to remarkable results .
Moreover , Degreed enabled a more skills-orientated approach to learning at Ericsson . When employees log into Degreed for the first time , they select skills in relation to their jobs that they ’ d like to develop and can update continuously . Using this information , Degreed recommends content and Plans – including collections of items and Pathways about featured skills , themes , events and strategies created by the learning team . Degreed also encourages people to self- , peer- and manager-assess skills .
Most importantly , Degreed has enabled Ericsson to build capabilities in seven critical skill areas needed for growth , providing Plans and Pathways that help people to build skills particularly important to the company ’ s future . This is supported by a performance management process in which employees select four focus skills in Degreed during end-of-year wrap-up sessions with their managers . Employees view their choices through three lenses : personal performance , career aspirations and Ericsson-critical skills .
The business benefits are clear : data shows employees are increasingly focused on capabilities critical to the success of the business including 5G , AI and Machine Learning , collaboration , sales and automation .
Employees at Ericsson praise the flexibility of Degreed and its mobile app in measurably enhancing their learning experiences . It does this by connecting them to curated content and one another , enabling a vibrant community of learners and experts .
Excellent Return on Investment
With Degreed , Ericsson reduced its overall learning spend by 50 % while increasing learning completions by 62 % and learning hours by 24 %.
Now , people who create global learning solutions do so faster , avoiding time-consuming maintenance of Microsoft SharePoint sites . And the reporting of learning completions is more comprehensive than ever because L & D has visibility into all formal learning rather than just learning completed through the company ’ s LMS .
In addition , Degreed has helped make classroom training more selective by increasing the use of lowercost online content . Likewise , it ’ s reduced the time and budget dedicated to content creation by boosting access to available online sources .
Degreed has also accelerated the time-to-skill for employees while supporting collaborative learning , Sheppard said , noting that the platform encourages people to share new content with one another .
“ Looking ahead ,” Sheppard said , “ Degreed will be a key partner in our journey to show that developing skills delivers business value . To achieve this , Degreed will help us understand the skills we have through analytics and credentials and enable people to develop through seamless integration with our talent marketplace . In short , Degreed will become every person ’ s skill coach .” p
CONNECTING SKILL BUILDING TO STRATEGY
WITH DEGREED KEEPS ERICSSON
COMPETITIVE AND DRIVES PROFITABLE GROWTH .
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