Intelligent CIO Europe Issue 58 | Page 25

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RESEARCH REVEALS NEED FOR ORGANISATIONS TO MODERNISE BUSINESS COMMUNICATIONS TO SUPPORT HYBRID WORK

Mitel has revealed the findings of its recent hybrid work survey , offering insights from 1,361 organisations across Australia , France , Germany , UK and the US . The results explore modern communications solutions and how these are vital for business success and takes a look at why organisations must invest more in modernisation to adequately support hybrid work .

Mitel , a global leader in business communications , has shared the findings of a business communications research survey conducted by analyst research firm , Techaisle , which unveils crucial insights into the wide-ranging needs of organisations seeking to modernise their business communications to support hybrid work . The research was conducted in the Australian , French , German , UK and US markets across industries that include construction , finance , healthcare , hospitality , manufacturing , IT , professional services , retail / wholesale , telecom , transportation and utilities .

75 % of employees agree that better communication and collaboration tools help them do their job better .
found several critical common takeaways that apply across industries .
Organisations must invest more in modernising to support hybrid work
The research , which includes trends , similarities and differences in attitudes regarding business communications in increasingly ‘ hybrid-first ’ work environments where organisations now permanently operate with a mix of on-site and remote workforce ,
The survey found that , despite initial responses to the pandemic , organisations have a long way to go to support remote work adequately . UK organisations expect that 44 % of their workforce will work from home 3 – 4 days a week on an ongoing basis and
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