NEWS
ITAL partners with CrossCountry to digitalise revenue protection processes
The ITAL Revenue Protection platform provides a digital Daily Duty Monitor , which captures activities throughout an inspector ’ s shift and automatically produces a detailed report . It removes the need for manual data entry and analysis of the information provided by inspectors .
ITAL , a leading provider of innovative software and service solutions to the rail industry , has announced a partnership with CrossCountry to digitalise the revenue protection processes . The move away from paper-based operations will increase the efficiency and effectiveness of inspectors and reduce overheads associated with revenue protection .
“ Modern paperless ticketing and changes in travel patterns following the pandemic have created difficulties for revenue protection officers ,” said Sarah Robinson , Head of Operations at ITAL . “ This new digital implementation will enable CrossCountry to overcome many of the challenges associated with revenue protection , increase efficiency , reduce errors and help protect profit margins .”
Unpaid fare notices are completed on the app , which significantly negates the risk of manual errors that can currently compromise prosecutions . Using the ITAL ‘ KIOSK ’ module , all data relating to prosecution is collated and stored . Users get notified if an action is required and all information is automatically and securely exchanged as needed .
“ This is a significant step forward in our approach to revenue protection ,” said Rachel Blackman , Interim Revenue Protection Manager at CrossCountry . “ Online ticketing has left our services open to new ways of payment avoidance .”
Scotland 5G Centre makes key appointments to develop 5G innovation hubs
The Scotland 5G Centre continues to expand , appointing three Business Engagement Managers to the S5GConnect Team – the centre ’ s core programme deploying regionally relevant 5G innovation hubs and testbeds across Scotland .
Ahmed Sabir joins as Business Engagement Manager for S5GConnect Aberdeen , based at ONE Tech Hub . Ahmed spent most of his career delivering high-tech , highrisk projects in remote and challenging conditions before earning his MBA in 2017 and working in business consultancy , helping launch start-up businesses in Aberdeen . He has worked , lived and studied in over 30 countries throughout his life , settling in Aberdeen in 2014 . knowledge from 14 years within the computer games industry , with a background working in STEM skills as well as in-depth project management experience successfully delivering Tay Cities Deal pipeline projects .
Prior to joining the team , Neely worked in the financial sector at Barclays , leading teams in Ayrshire and Dumfries with a focus on rebuilding local economies and engaging with the community .
Also joining the S5GConnect team is Kirsty Scott , who joins as Business Engagement Manager for Dundee , based at Abertay ’ s Cyber Quarters . Scott brings a specialist
At the forefront of the S5GConnect HALO Kilmarnock hub based at the HALO Urban Regeneration Centre , is Sharon Neely who joins as Business Engagement Manager .
The centre has also expanded its projects team as Arthur Smith is appointed as Programme Director and Alan Lillie joins as Project Coordinator . p
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