INDUSTRY WATCH
Valtr , Mews Founder . “ Because Mews is focused on the guest as opposed to the reservation , it makes us a great fit for any accommodation type . I ’ m truly impressed by the speed at which Stayland are moving and I can ’ t wait to see what we can accomplish together .”
Criterion Hospitality is yet another organisation which selected Mews ’ to power its hospitality operations .
Criterion Hospitality own properties in some of central London ’ s most iconic locations , with hotels and apartments in Leicester Square , Trafalgar Square and Picadilly Circus . With over a thousand hotel rooms and a further thousand under construction , Criterion Hospitality is a premium brand with a need for excellence .
FROM THE FIRST CONVERSATION WITH MEWS I KNEW THEY WERE NOT ONLY THE BEST SOLUTION ON A TECHNICAL LEVEL , BUT ALSO THE BEST FIT IN TERMS OF OUR VISION FOR THE FUTURE OF HOSPITALITY .
“ The group have already gone live with Mews in three hotels , with the first property onboarding in only three weeks ,” said Matt Welle , CEO of Mews . “ By the end of the year , six properties will be fully migrated to Mews , providing its portfolio with unrivalled connectivity .
“ Criterion is exactly the kind of forward-thinking group that we love to work with ,” continued Welle . “[ The company has ] big plans for growth and innovation that align perfectly with our own vision . More than anything it strives to give its guests unique experiences and we ’ re excited that Mews will help it do that .”
Automated payments were key to Criterion ’ s decision . The group has chosen to use Mews Terminals to process transactions and embrace a fully integrated payments ecosystem , improving efficiency and minimising human error .
Other key features included easy and accurate reporting and taking full control of its tech stack via swift and simple integration management . Mews Marketplace hosts over 500 integrations , many of which are plug-and-play . This allows the group to connect to the best hospitality tech without long delays or connection fees , ensuring it can always provide its guests with the best possible stay .
“ We wanted to choose a hospitality cloud that would support the growth of our varied portfolio and Mews was the obvious choice ,” said Marc Sandfort , COO at Criterion Hospitality . “ Not only in terms of product fit , but a shared mindset of doing the simple things well and putting guests at the heart of hospitality .” p
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