Intelligent CIO Europe Issue 55 | Page 9

NEWS

Boeing and AWS join forces to transform aerospace design and manufacturing

Amazon Web Services ( AWS ) and Boeing have announced an expanded relationship that extends the aerospace leader ’ s existing cloud operations and streamlines Boeing ’ s approach to cloud computing .

Boeing will migrate applications out of onpremises data centres to AWS and create a technology foundation that will strengthen engineering and manufacturing processes .
AWS will power new and existing Boeing digital applications to unlock valuable insights to drive product innovation , more efficient operations and improved customer support . Beyond the cloud relationship , Amazon Air has grown its fleet to more than 110 Boeing aircraft to facilitate the movement of goods to Amazon customers worldwide .
“ This announcement represents a significant investment in Boeing ’ s digital future . Our work with AWS will help us advance Boeing ’ s people , products and services by enabling everyone with the latest tools , technology and expertise ,” said Susan Doniz , Boeing Chief Information Officer and Senior Vice President of Information Technology and Data Analytics .
“ Our cloud strategy removes infrastructure restraints , allowing for more ownership within teams , simplifies our processes , creates easier and more secure access to information and empowers our people to perform their best .”
Boeing is a leading global manufacturer of aeroplane and space systems , with aerospace engineering at the heart of its operations . This collaboration with AWS expands the company ’ s current cloud operations and allows Boeing to take advantage of AWS ’ s infrastructure .

Nottingham City Council picks Civica to grow digital inclusion and help build more effective services

Nottingham City Council ( NCC ) will bring in a new cloud platform to meet all of its regulatory service needs , thanks to a renewed partnership with global public sector software provider , Civica .

Citizens and businesses across Nottingham will benefit from improved online services and quicker resolution of queries following the five-year contract for Civica ’ s Cx Regulatory Services platform .
Increased financial challenges and higher demand on services , plus significant changes brought on by COVID-19 , meant NCC was looking for a new solution to focus on demand management across licensing , trading standards , environmental health and housing enforcement .
NCC currently deals with more than 32,000 queries per year , with new challenges during
COVID-19 – including a large increase in food service businesses moving to online delivery and the housing needs of a growing student population across the city .
The Cx platform – due to go live at the end of 2022 – will provide a single view of all contacts , businesses , land and properties . This will allow multiple council staff to access records simultaneously , while the integrated system will enable better connected data to share intelligence , improve reporting and minimise manual inputting .
The new citizen portal will make it easier for people to report and receive consistent answers to queries and support channel shift to digital across NCC . Customers can also be easily signposted to other linked services , cutting down unnecessary calls and visits .
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