FEATURE : REMOTE WORKING proof their business . By embracing new technology and committing to a hybrid work environment , banks and financial services will increase productivity , allow for a better customer and employee experience and ultimately drive greater revenue . Their top areas of technology investments over the next 12-18 months are :
1 . Better visibility of network and application performance ( 51 %)
2 . Investing in cybersecurity technology and software ( 47 %)
3 . Increasing the use of cloud services and Softwareas-a-Service applications ( 40 %)
METHODOLOGY
Riverbed | Aternity Hybrid Work Global Survey 2021 was conducted by Sapio Research in September 2021 . Nearly 1,500 business leaders responded comprising 750 business decisionmakers ( BDMs ) and 738 IT decision-makers ( ITDMs ) from organisations with revenue above US $ 500 million annually in the United States , United Kingdom , France , Germany , Australia , Switzerland , United Arab Emirates and the Netherlands . Industry sectors included Oil and Gas , Finance / Insurance , Public Sector / Government , Healthcare / Pharmaceutical , Manufacturing , Retail and Professional Services .
TO PROVIDE THE SEAMLESS EXPERIENCE
EMPLOYEES NOW DEMAND , BDMS AND ITDMS NEED TO WORK TOGETHER
TO ENSURE THEY HAVE THE RIGHT TECHNOLOGY
IN PLACE TO MEET THESE EXPECTATIONS .
4 . Investing in end-user experience and digital experience monitoring solutions ( 40 %)
5 . Investing in application or network acceleration solutions ( 37 %)
“ In 2022 , the financial services sector must step up and embrace new technology , full-fidelity visibility and unified observability , which will help to further their digital and hybrid strategies ,” Atkinson . “ If they do , they will be able to create seamless experiences that attract new talent , opportunities and see the true benefits of a hybrid world .” p
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