TALKING

A digital future can be secured , but it can only be achieved through the steady implementation of new technologies and systems .

future . A good partner should be able to visualise what Digital Transformation means in the short term , create a plan for the long term and know when to lean on an extended network of vendors . Implementing a digital-first future should be undertaken in a sustainable and managed manner rather than as a kneejerk reaction to adopt the latest technology .

• An eye for detail . Understanding which areas are primed for Digital Transformation is half the battle . At its core , Digital Transformation should always be about driving efficiencies and making use of the correct technology , at the correct time , in the correct instance . Anyone – within reason – can look at the latest technological advancement and implement it . True Digital Transformation begins with a holistic understanding of an operation and then identifying the exact areas in which new technologies can have the maximum impact .

• Clear communication . A shift in approach and the implementation of new technologies into an operation can be incredibly positive , but it ’ s important that the whole organisation is integrated into the process . Older , legacy processes stand a greater chance of hindering progress if employees are not comfortable with the new systems . For the sake of continued progress and transformation , it is important that the efficiencies are illustrated to those in the board room and education is baked into any implementation project .

In terms of Digital Transformation , the pandemic truly catalysed what was a steady evolution . The private sector set the standard as businesses around the world were forced to adapt at an incredibly quick pace . But while there will inevitably be greater amounts of funding available to the private sector , that does not mean that the public sector must be left behind .

A digital future can be secured , but it can only be achieved through the steady implementation of new technologies and systems .

The public sector is one of the building blocks of our society but expecting it to follow the roadmap set out by multi-billion-dollar companies is impractical . However , there are lessons to be learnt from organisations that are problem-solvers at heart , readily harnesses innovation and are consistently future-thinking . p

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