employees also use the IT applications for their daily work – from network expansion to customer support .

New , leaner IT architecture : Less complexity , more efficient digital processes

Telefónica / O ₂ ’ s IT architecture has grown and expanded organically and inorganically throughout the company ’ s 25-year history and is correspondingly complex . The company currently operates over 100 applications , some of which are redundant , many of which were programmed independently and must be maintained individually . Around two-thirds of the IT investment and operating costs are therefore accounted for by the operation and maintenance of the previous IT landscape alone . Telefónica / O ₂ will

We are focusing on a radical , Digital Transformation of our IT architecture and state-of-the-art technology to become one of the leading technology providers in the German telecommunications market .

now set up its IT architecture much more efficiently : the company is reducing the number of IT service providers from 10 to two central partners in the future , who will accompany the entire IT transformation and

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