Intelligent CIO Europe Issue 37 | Page 45

FEATURE : 2021 TECHNOLOGY FORECAST or unorganised . We love to see it . And there ’ s men supporting women as well . My friend , Rik Ferguson , who ’ s VP of Security Research at Trend Micro , has a pledge pinned on his Twitter account where he won ’ t agree to appear as a guest on a panel unless there ’ s also a woman on the panel .
I want to see the vendor community step up . Too often we see white , male spokespeople represent and speak on behalf of vendors and this needs to change . We need to be better as vendors to represent diversity in the industry .
How could the ambiguity surrounding the impact of automation be improved to put employees at ease ?
It will be important for leaders to bring employees into the conversation . Automation really is there to help accuracy , efficiency and improve working conditions for employees . But , if you don ’ t talk to them to understand what the pain points are , you ’ ll be fighting a losing battle .
If it ’ s an abrupt decision and not a considered conversation , your teams are going to be worried . I think it ’ s all about talking to individuals , understanding what it is they ’ re doing manually and pinpointing where exactly automation can help them and emphasising the value it will bring . IT and development teams have already implemented a lot of automation , so I think spending time with other teams who are seeing the benefits will help to ease employee concerns .
However , we still need humans and decision-makers and investment in people as much as we need investment in software . p

AUTOMATION REALLY

IS THERE TO HELP ACCURACY , EFFICIENCY AND IMPROVE WORKING

CONDITIONS FOR EMPLOYEES .

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